Burson Security Services Pty Ltd is an innovative, professional medium sized security firm with demonstrated experience in protective security services. Founded in the early 1990’s the company has developed from its modest patrol services in the Northern suburbs of Melbourne to providing security services to a variety of diverse industries across Melbourne. Its client base includes industrial centres, commercial buildings, and state authorities.
Burson Security's business has continued to grow rapidly over the years and so has the need to open our new state of the art A1 graded Monitoring Centre .
"Our main objective in opening the control room is to develop and provide the very best security solutions for our bureau clients and the general community."
Our operational and business philosophy is quite simple: Develop and provide the best security service program for our clients. Working in partnership and with mutual trust for the benefit of all our people, clients and the general community. Constantly reviewing our programs to meet the objectives of our partners and ensure the financial viability in everything we do.
With a strong focus on quality outcomes, Burson guarantees to provide a constant superior service to its clients, responding to its needs and providing solutions is only a small part of what we achieve.
Our people are valued and supported through proactive management of our security programs and an open communication policy. Staff development is a crucial part of our success and this is indicated through our commitment to ongoing training of all staff at all levels.
Comprehensive screening procedures and rigorous staff selection ensures high quality, professional officers. Our security personnel undergo a long pre-selection process, all officers need to submit a written application form, produce a current security license, be subject to reference checks and take part in an induction program lasting the probationary three (3) months. During this time senior and line management maintain an active interest to support and answer any questions of the officer. At the end of the period, the officer is interviewed by the Director to reconfirm the employment conditions and philosophy of the group.
Our approach ensures positive outcomes for our clients and as a result, we enjoy a high customer retention rate of over 90% per year.